Sevierville Transmission Repair & Service
Chip's Transmissions welcomes you to our Sevierville transmission repair shop website. Each transmission technician at our automatic transmission repair shop in Sevierville is highly qualified and ready to deliver their expert automotive transmission repair technician knowledge & skills to your every automatic transmission repair need. Chip's Transmissions has been serving the Sevierville area for 30 years and is family owned and operated. Fixing transmission problems is our specialty. Whether it's transmission maintenance, a simple transmission repair, an electronics problem, or a complete transmission rebuild, you can be sure that Chip's Transmissions in Sevierville is here to help. Having problems with your check engine light? We can help. Looking for transmission service advice? We have the answers. Think you're being mislead by someone else? Call us for a second opinion. We're pleased to be at your service.
Our automatic transmission shop is proud to be affiliated with the non-profit organization known as the Automatic Transmission Rebuilder Association (ATRA). Not only do we offer nationwide warranties through ATRA but, as an ATRA member, our automatic transmission repair shop adheres to the service and repair definitions which are a part of the ATRA bylaws and code of ethics. Furthermore, our ATRA warranties are good throughout Canada.
As well as international and local warranties, Chip's Transmissions' exclusive "Fair and Reasonable" local warranty goes above and beyond any of our other warranties and is also "in addition" to our other warranties. If one of our units should ever fail, for any reason, as long as you own your car, we will address your concern through caring and a sense of fair play. For example, if a repair on a transmission or any other repair we make ever fails for a reason that we feel should not have happened, we'll fix it for free. If a failure happens because it's just "one of those things" or was caused by the driver, we'll discuss your options and come to a repair agreement that's fair - for the both of us. You'll never pay full price again. The idea here is to assure our customers that we're here when you need us no matter what the problem is or who's at fault. We instituted this warranty because we believe that we build transmissions better than anyone else in the industry and if one of our units ever has a problem, we want to know why. We account for our loss from any warranty repair as research and development costs and we take our responsibilities seriously. Feel free to call us for details. Also, for those of you that demand more from your transmission, be it through racing, towing, pulling or insane misuse, check out our High Performance Diesel Transmission page at www.bulletprooftransmissions.com.
We also offer a used car pre-purchase inspection service to help you chose a reliable used car BEFORE you spend your hard earned cash or sign any papers. It includes a road test, a NADA value search, and our expert opinion, as we often notice problems that you may overlook. We don't want you to waste your money on a car that wouldn't offer you good service. Appointments are not required unless you desire a more involved and detailed inspection. Our Major Inspection requires more time and a partial dismantling of the vehicle and it is, of course, a chargeable procedure. We have found, however, that a Major Inspection is seldom necessary and that our free inspection does the trick.
Chip's Transmissions in Sevierville is totally consumer oriented. We take the time with our clients to make sure they understand what we do and why. We do not proceed with any repair until we have your approval. There are no unwelcome surprises. Chip's stands for Competence, Honesty, Integrity, Professionalism and Service and that's how we run our business.
Chip's Transmissions pledges to all of our customers that we will not remove a transmission from a vehicle in order to complete a repair unless absolutely necessary. Additionally, our shop promises to diagnose transmission problems for all of our local and surrounding Sevierville area customers in an honest and expert manner. Our shop strives to provide prompt and courteous service to all who visit our automotive transmission repair facility in the hope that you will come back to us for all of your automotive automatic transmission repair needs.
Chip's Transmissions offers our customers in the Sevierville area nationwide protection. Our warranties are among the best in the automotive repair industry.Learn More
Join Our Team
Chip's Transmissions is always interested in hearing from qualified individuals seeking employment at our Sevierville automotive repair shop. If you are interested in joining the Chip's Transmissions team we want to hear from you.Join Our Team
Hands down, grade A customer service!
Jeremie Cutter of Vevay Indiana
"Great service! They took the time to listen to what my plans were for the truck and explained what they were going to do and answered all of my questions. I ended up having a problem with the tranny which was no fault of either party and there were no questions asked as to why ... it was just "bring it in and we'll get it fixed". It was fixed fast, too. A day and a half and I was going again. Very good for bringing it in just after noon and getting it back the next evening. Every time I called, someone has always answered or gotten back to me fast (within 1/2 hour) and I probably called 15+ times - from setting up an appointment to having questions to minor problems to getting it picked up. Hands down, grade A customer service! Thank you ALL!"
I brought my knitting and a good book and enjoyed conversation with the office manager and one of the customers. It was a good experience. I definitely recommend Chips.
Virginia Simpson of Seymour Tennessee
"The people who work at Chips are very competent and friendly. They answered all my questions so that I could understand what work was being done. The waiting area is cozy and comfortable. On my latest visit to their shop I had to wait 5 1/2 hours before the work was done. That was not a surprise since that is simply how long that job takes. I brought my knitting and a good book and enjoyed conversation with the office manager and one of the customers. It was a good experience. I definitely recommend Chips. "
I can't say enough good things about the level of service and professionalism by ALL of the people at Chips who helped us out in a time of need, not once but twice in the same week!!
St. Clair Shores Michigan
David Haas of St. Clair Shores Michigan
"While pulling our 10,000 pound 5th wheel from Michigan to the Smokey Mountains during the 2015 4th of July Holiday we experienced two different problems. The first was we lost first gear about 10 miles from our campground. I found Chips during a google search and used their online service schedule tool to schedule an appointment for Monday morning. Phil contacted me Saturday evening to notify me that I may not be the first appointment due to being closed so his employees could also enjoy the long Holiday weekend, but they would be able to help me as soon as possible Monday morning. Fifteen minutes after my arrival on Monday morning they had diagnosed the problem as a transducer, and begun working on the repair. An hour and a half later I was on my way! Our second problem happened while sight seeing in the Smokey Mountains National Park. The diesel engine in our truck just died it would not stay running more then 5 seconds at a time. I contacted Eric at Chips Transmission, he arranged a tow truck for us, and put me in contact with Terrell at Chips diesel repair. The tow truck arrived within 1 hour and had our truck to Chips prior to closing. The next day Terrell had diagnosed the problem as the fuel transfer pump, and had the repairs made by 11:00am! I can't say enough good things about the level of service and professionalism by ALL of the people at Chips who helped us out in a time of need, not once but twice in the same week!! Thank you, David Haas"
I just want to thank you very much for the 100% satisfaction and service that the whole staff has gave to me
Pigeon Forge Tennessee
Randy McClure of Pigeon Forge Tennessee
"I just want to thank you very much for the 100% satisfaction and service that the whole staff has gave to me, my wife, and all my friends. Anytime I call I get to talk to a human not a recording. Thanks and keep up the good work."
Next time I'm going to Chip's Transmissions firs!
Don Watson of Sevierville Tennessee
"On December 12, 2006, I was Christmas shopping in Sevierville and parked at one of the many outlets. Upon returning to my vehicle, I started the engine and placed the vehicle in reverse. As I gently accelerated to back out of the parking space, the vehicle did not respond as the transmission seemed to slip. The transmission suddenly caught and jerked into gear. I tried forward, reverse, and everything worked perfectly. However, my 2003 Ford Explorer does not have a stick to check the level, you must place the vehicle on a lift at a service station. I wanted to make sure the fluid levels was correct to prevent any future problems, so I visited several locations and asked to have the fluid level checked. One location told me they would not check the fluid, but they would hook me up for a diagnostic test for a substantial fee. I explained that the transmission was working fine, and I just wanted to check the fluid as a precaution. They still refused. The other locations were busy or told me they couldn't perform the service check on my transmission. Thinking I was going to have to drive to Knoxville or similar distance, I thought of Chip's Transmission repair shop in Sevierville. I went there and talked to Mr. Phil Sims. They had numerous vehicles being repaired, but Mr. Sims worked me into their schedule in a timely manner. They completed the check on my transmission, and did so at a very fair price. I mistakenly thought of a transmission shop as a location for repairs only. However, they perform repairs and many other functions as well. Many thanks to you Phil, for taking time out of your busy schedule to perform a small job for me. Next time I'm going to Chip's Transmissions first!"
I could not believe I finally found a transmission shop that was honest!
Tracy Highsmith of Knoxville Tennessee
"I could not believe I finally found a transmission shop that was honest! I will return to Chip's for anything transmission related with my truck again & again. They are very well worth the drive from Knoxville. Thanks Chip's for doing it right the 1st time!"
I was very impressed with the friendly service at Chip's.
Kathy Vale of Sevierville Tennessee
"I was very impressed with the friendly service at Chip's. I know I will come back to Chip's Transmissions with any car/truck problems that we may have. Smitty was friendly and very helpful. Kathy Vale - Sevierville, TN"
I can really feel my gears shifting. You did a great job!
Bob Smiddy of Knoxville Tennessee
"I would like to take the opportunity to recommend Chip's Transmissions for your service needs. Chip is a straight forward, down to earth, honest, and reliable individual and he stands behind is work. I only wish I knew Chip long ago! Last year my truck transmission broke and I had my truck towed into the local transmission shop in middel Tennessee. one wee and $2,000 later I was on the road again, but nothing ever felt right. One day when I was out making a pick up for my store, it started to slip again, I had my truck towed in to Chip's Transmissions, and boy was i luck this time. After the major repairs I was back on the road again. I can really feel my gears shifting. You did a great job! you can trust Chip and you will be pleased with your repairs."
I will recommend you to anybody looking for a Transmission Specialist and you will continue to do my work in the future.
Joe Wilcox of Sevierville Tennessee
"Just a note to say thank you for the quick and dependable service you did on my wife's car. I was referred to you from a friend that also believes in you. I made the appointment to have my transmission filter changed and flushed before I went on a road trip back to Michigan to visit my family, you got me right in like you said you would do. You were good enough to take me back to work and pick me up when the job was done, this was a great service to me. You mentioned that you checked the tire pressure and belts and hoses which also helped put my mind at ease since I did not have the time to do it myself. You also mentioned something that I should keep an eye on about my transmission and when I got back to Michigan I followed up with a GM transmission specialist I had known for years and he agreed to what you had told me. I will recommend you to anybody looking for a Transmission Specialist and you will continue to do my work in the future. "
You can be sure if we are in Tennessee again we will stop and say hello. Thanks again!
Russ Milbrodt of Massillon Ohio
"Our car is running great. No problems. Russ has checked the fluid level a couple of times - no leaking. I wanted to again thank you all for being so friendly and helpful. You did not have to do the extras - finding us a hotel room and a rental car. These extras plus your sympathetic and understanding attitude will always bring you repeat customers and a reputation to be proud of. You made a stressful situation a lot easier to deal with. You can be sure if we are in Tennessee again we will stop and say hello. Thanks again!"
Cost cutting offers
Chip's Transmissions knows the importance of being an auto repair shop in the Sevierville area that people can trust. This is in part why our shop belongs to the 1-800-CAR-HELP network. Chip's Transmissions knows that many of those in the greater Sevierville area believe they do not have a reliable and trustworthy auto repair shop they can trust. As a member of 1-800-CAR-HELP, Chip's Transmissions hopes to provide those in the greater Sevierville area with the peace of mind in knowing they have found a auto repair shop in Chip's Transmissions that be trusted and relied upon.
As a member of the 1-800-CAR-HELP network, Chip's Transmissions treats each and every customer with the honesty and respect they deserve and expect. As part of our membership agreement Chip's Transmissions is required to offer our customers the following:
- Maintain a reception area this is customer friendly and clean.
- Thoroughly explain the difference between required and recommended services.
- Provide written repair estimates.
- Only perform work when authorized.
- Invoices that are itemized with completed work as well as providing the inspection replaced parts upon request.
- Work with CarHelp to resolve any disputes through if required.
Additionally as a member of the 1-800-CAR-HELP network Chip's Transmissions incorporates the following best practices for automobile service and repair.
- All repairs have a 12 month or 12,000 mile warranty for parts and labor.
- Chip's Transmissions technicians dedicate themselves to ongoing training and certification to adhere to the best repair practices specified by training authorities and manufacturers.
- All repairs completed with high quality parts
- Compliance with any and all federal and state certification requirements
APRA - Automotive Parts Remanufacturers Association
Chip's Transmissions is a member of APRA, the Automotive Parts Remanufacturers Association. Our shops' membership in APRA helps our team of automotive repair technicians stay connected to technicians in the industry as well as providing our team with a complete range of products, services, workshops, and education information about the automotive repair industry. We believe that memberships in organizations like APRA help Chip's Transmissions keep our customers safely driving the roads of the greater Sevierville area.
ASE Certified Automotive Repair
Chip's Transmissions is an automotive repair facility providing the greater Sevierville area with high quality auto repair services from a team of specialists, some of which are ASE Certified technicians. The team members on the Chip's Transmissions staff that are ASE Certified are part of one of the largest non-profit organizations in the world. Currently over 350,000 thousand fellow automotive repair professionals like those working at Chip's Transmissions are ASE Certified. Chip's Transmissions understands that for today's consumer, automotive repair is more complex than it has ever been. And as vehicles become increasingly more complicated, so too does the technology and diagnostic tools to repair them. This is why we are ASE Certified, because we know how important it is for people in and around the greater Sevierville area to locate knowledgeable and competent automotive professionals.
ATRA - Automatic Transmission Shop
Founded in 1954, the Automatic Transmission Rebuilders Association (ATRA) is an international trade association for the professional automatic transmission repair industry. ATRA is headquartered in Oxnard, California and has over 2,000 members. The ATRA membership consists of more than 2000 repair specialists, students, schools, and suppliers, all supporting the training, research and improvements for transmission repair.
Federated Car Care Center
Chip's Transmissions participates in the Federated Car Care Center Program. This program is a national network of auto repair shops, like Chip's Transmissions, that are independently owned & operated. As a Federated Car Care Center serving the greater Sevierville area, Chip's Transmissions is able to take care of all the preventative maintenance and repair needs for your car or truck. Also as a Federated Car Care Center, our shop strives to always provide exemplary service at the lowest competitive price. Chip's Transmissions hires ASE Certified technicians who are highly qualified for all repair services. Finally as a Federated Car Care Center Chip's Transmissions installs brand name, high quality parts that either meet or exceed OE specifications. Our shop's staff is also trained well in the use of the latest diagnostic and repair equipment.
Transgo Automatic Transmission Parts
Chip's Transmissions is dedicated to giving our customers in the greater Sevierville area the best automatic transmission repair possible. To accomplish this we in part rely on our affiliation with Transgo. Since 1959 Transgo has been engineering high-quality products for automotive repair shops like Chip's Transmissions that specialize in the repair, service, and rebuilding of automatic transmissions. The Transgo products our shop uses helps us to both increase the durability of our customers' automatic transmissions as well as improve the overall drivability of their vehicles.
TRNI - Transmission Rebuilders' Network
Chip's Transmissions is an active member in TRNI, the Transmission Rebuilders' Network. As a member of TRNI, our transmission rebuilders benefit from a variety of services and resources available only to TRNI members. Some of these resources include a access to other transmission repair specialists that have over 75 years of combined experience at troubleshooting, diagnosing, and rebuilding automatic transmissions. Our transmission specialists also have access to relay and fuse panel identification resources, power and ground distribution charts, and over 70,000 technical service bulletins!
Sonnax Automotive Replacement Parts
Chip's Transmissions relies on Sonnax to help us keep our customers' vehicles running smoothly in and around the greater Sevierville area. Sonnax has a reputation of being a leader in the designing, manufacturing, and distribution of high-quality parts for the automotive aftermarket. Parts that are critical in helping Chip's Transmissions give our customers one quality repair after another. Sonnax provides our shop with innovative parts for transmission rebuilds that meet or exceed OE standards. They also give us access to a complete line of components for torque converters needed for both standard, high-performance, and heavy-duty applications.
TRNW - Transmission Rebuilder Network
Chip's Transmissions is a member and takes full advantage of our transmission shop's affiliation with TRNW, the Transmission Rebuilders' Network. TRNW is provides our team of transmission repair specialists access to worldwide community of transmission rebuilders, technicians, and other transmission repair shops like Chip's Transmissions that meet to discuss various considerations to operating a transmission repair shop like ours serving the greater Chip's Transmissions area. Our team of specialists communicate with other TRNW members on topics ranging from tips on rebuilding, diagnostic assistance, transmission troubleshooting, locating parts for transmission repairs, and the complexities of operating a full-service transmission shop. Our membership in TRNW is like having hundreds of transmission rebuilders in our shop that are eager and ready to solve your transmission problems. No transmission repair is too difficult for Chip's Transmissions! As a TRNW member our shop staff will occasionally have the chance to gather with other industry experts in an effort to assist in solving some of the most complicated problems for today's complex, fully electronic, automatic transmissions.