Chip's Transmissions107 South Boulevard, Sevierville, TN
865 453 9411 Schedule Estimates Hours
8:00 AM to 5:00 PM
Hands down, grade A customer service!
Jeremie Cutter of Vevay Indiana
"Great service! They took the time to listen to what my plans were for the truck and explained what they were going to do and answered all of my questions. I ended up having a problem with the tranny which was no fault of either party and there were no questions asked as to why ... it was just "bring it in and we'll get it fixed". It was fixed fast, too. A day and a half and I was going again. Very good for bringing it in just after noon and getting it back the next evening. Every time I called, someone has always answered or gotten back to me fast (within 1/2 hour) and I probably called 15+ times - from setting up an appointment to having questions to minor problems to getting it picked up. Hands down, grade A customer service! Thank you ALL!"
I don't know the name of the people who referred us to you, but he said he had always heard you were the best. We made the trip home fine. The car runs as good or better than it did.
Doris Guy of Laurel Mississippi
"I've never broken down on a trip before. In the 25 years I've been going to Pigeon Forge, Gatlinburg area, I've never been in a situation like that before. Thanks to you, you made it a little easier to trust strangers. I don't know the name of the people who referred us to you, but he said he had always heard you were the best. We made the trip home fine. The car runs as good or better than it did. Thanks again for all you did for two old people. We will stop in to see you if we ever get back that way. Thanks again and God bless."
Never have we had any trouble with the work done. I would highly recommend Chips!
Pigeon Forge Tennessee
Burt Barrett of Pigeon Forge Tennessee
"I have used Chip's Transmissions for several years. We have always found them to be honest and very capable. Never have we had any trouble with the work done. I would highly recommend Chips!"
I will definitely be bringing my car back if/when I need anything else done. They are friendly and respectable.
Ashley Ray of Sevierville Tennessee
"I took my car here because I was having brake issues. I wasn't sure of the cause, but John was sure to call me with updates and ask questions. He was very straight forward and honest. I will definitely be bringing my car back if/when I need anything else done. They are friendly and respectable."
Honesty & Integrity still mean something at your business.
Gabriella Sandoval of Newport Tennessee
"I am happy to say every once in a while a person or business comes along and restores my faith that there are competent decent people in the world. Chip's Transmissions and the people I know there have went beyond the call of duty ( and beyond my year warranty) to fix my transmission and vehicle. I would never hesitate to recommend or defend your workmanship and commitment to your clients. Sometimes you actually do get what you pay for, you may pay a little more at Chip's Transmissions, but you get a lot more at Chip's Transmissions. Honesty & Integrity still mean something at your business."
Not knowing a good mechanic while out of town is stressful, but the staff at Chips was quick friendly and knowledgeable, and their pricing is fair.
Taylor Mill Kentucky
Zach S of Taylor Mill Kentucky
"If you have any transmisson troubles while in the Gatlinburg Pigeon Forge area Chips Transmissions is the place to go. Not knowing a good mechanic while out of town is stressful, but the staff at Chips was quick friendly and knowledgeable, and their pricing is fair. "
You can be sure if we are in Tennessee again we will stop and say hello. Thanks again!
Russ Milbrodt of Massillon Ohio
"Our car is running great. No problems. Russ has checked the fluid level a couple of times - no leaking. I wanted to again thank you all for being so friendly and helpful. You did not have to do the extras - finding us a hotel room and a rental car. These extras plus your sympathetic and understanding attitude will always bring you repeat customers and a reputation to be proud of. You made a stressful situation a lot easier to deal with. You can be sure if we are in Tennessee again we will stop and say hello. Thanks again!"
Play it safe and do not go anywhere else for transmission work.
Richard Pisula of Sevierville Tennessee
"I am very pleased with how quickly they rebuilt my Transmission. They had me back on the road in 2 days. Very professional. Would highly recommend them. Play it safe and do not go anywhere else for transmission work."
Thanks for the great deal on a great transmission job!
Bob Zachar of Bartlett Tennessee
"You know, when you have to buy a transmission 400 miles from home, you're really "under the gun", because you know if a problem develops you sure aren't able to take it back easily. Fortunately for us, such a problem never arose. I don't think it's an accident that your work help up like it has. Quality is not an accident, it's a process that reflects directly on the person at the helm. Unfortunately for you, the distance between us prevents my bragging about the service I got to result in referred customers for you. Believe this; I have told the story about the broken transmission in the Smoky Mountains to a lot of people in Memphis. It usually comes up when someone remarks, "are you still driving that old Chevrolet"? "How many miles on it"? Of course when I tell them, "enough to get to the moon", they want to know if it's the original engine and transmission. On the issue of quality, let me share a quote from FedEx's Fred Smith. He was speaking to a large group of employees and basically said, "Satisfying the customer in this competitive world is not enough, we must DELIGHT them. Because although satisfied customers will probably stay loyal (emphasize probably), delighted customers multiply". Delighting customers means going above and beyond the industry norms, but the payback means the difference between survival and growth or demise. So much for rambling. I'm sure I speak for numerous customers who are also "delighted", but never took the time to say thanks. You know how it is, we're all so busy that we only tend to speak when it's something to complain about. Thanks for the great deal on a great transmission job!"
I would not recommend any other transmission shop other than Chip's Transmissions.
Brenda Painter of Sevierville Tennessee
"My wife and I own a 17 year old truck that has a very rare transmission. After looking for nearly a year for a replacement we called Chip's as a last resort. As it turned out we should have called them first. They knew exactly what we were up against and had a solution in a short time. They were nearly 1/2 the price of what the dealership wanted or any other shop we checked. They also had the best warranty. We have been very pleased with the results. With one week left on the warranty the transmission began to act up a bit and again we took it to Chip's. After a short road trip they could find nothing wrong yet they knew I was not happy with it's performance. They had me to leave it overnight so they could check it again. It turned out to be going bad so again they did a complete rebuild with another warranty and did not cost us one penny. The truck runs like new again! Every time we have gone down to their shop they have made us feel as if we were important to them. Prompt service, very courteous and informative. As a retired ASE certified Master Mechanic, Chip has earned my respect and all of my family's business from now on. I would not recommend any other transmission shop other than Chip's Transmissions. "