How Long Will It Take Chip's Transmissions To Check My Transmission?
The technicians at Chip's Transmissions understand our customers' time is valuable so we do everything we can to get you back on the roads of Sevierville as soon as possible. When you bring your vehicle to Chip's Transmissions in Sevierville for a transmission check we use the latest technology to perform an external diagnostic service. A diagnostic service at Chip's Transmissions includes checking the condition and level of your vehicle's transmission fluid, taking your vehicle for a road test, and external transmission control diagnosis. This service usually is completed in about 90 minutes. Ready to schedule an appointment at Chip's Transmissions? Complete and submit our online appointment form and one of our transmission technicians will contact you right away!
I was very impressed with the friendly service at Chip's.
Kathy Vale of Sevierville Tennessee
"I was very impressed with the friendly service at Chip's. I know I will come back to Chip's Transmissions with any car/truck problems that we may have. Smitty was friendly and very helpful. Kathy Vale - Sevierville, TN"
I would not recommend any other transmission shop other than Chip's Transmissions.
Brenda Painter of Sevierville Tennessee
"My wife and I own a 17 year old truck that has a very rare transmission. After looking for nearly a year for a replacement we called Chip's as a last resort. As it turned out we should have called them first. They knew exactly what we were up against and had a solution in a short time. They were nearly 1/2 the price of what the dealership wanted or any other shop we checked. They also had the best warranty. We have been very pleased with the results. With one week left on the warranty the transmission began to act up a bit and again we took it to Chip's. After a short road trip they could find nothing wrong yet they knew I was not happy with it's performance. They had me to leave it overnight so they could check it again. It turned out to be going bad so again they did a complete rebuild with another warranty and did not cost us one penny. The truck runs like new again! Every time we have gone down to their shop they have made us feel as if we were important to them. Prompt service, very courteous and informative. As a retired ASE certified Master Mechanic, Chip has earned my respect and all of my family's business from now on. I would not recommend any other transmission shop other than Chip's Transmissions. "
Play it safe and do not go anywhere else for transmission work.
Richard Pisula of Sevierville Tennessee
"I am very pleased with how quickly they rebuilt my Transmission. They had me back on the road in 2 days. Very professional. Would highly recommend them. Play it safe and do not go anywhere else for transmission work."
I have never been treated so well by a business
Lorie Tackett of Sevierville Tennessee
"I have never been treated so well by a business, walking me thru everything. Taking time on the phone to explain how things are done and why. You truly went above and beyond what the other shops do. Thank you so very much."
I can really feel my gears shifting. You did a great job!
Bob Smiddy of Knoxville Tennessee
"I would like to take the opportunity to recommend Chip's Transmissions for your service needs. Chip is a straight forward, down to earth, honest, and reliable individual and he stands behind is work. I only wish I knew Chip long ago! Last year my truck transmission broke and I had my truck towed into the local transmission shop in middel Tennessee. one wee and $2,000 later I was on the road again, but nothing ever felt right. One day when I was out making a pick up for my store, it started to slip again, I had my truck towed in to Chip's Transmissions, and boy was i luck this time. After the major repairs I was back on the road again. I can really feel my gears shifting. You did a great job! you can trust Chip and you will be pleased with your repairs."
Next time I'm going to Chip's Transmissions firs!
Don Watson of Sevierville Tennessee
"On December 12, 2006, I was Christmas shopping in Sevierville and parked at one of the many outlets. Upon returning to my vehicle, I started the engine and placed the vehicle in reverse. As I gently accelerated to back out of the parking space, the vehicle did not respond as the transmission seemed to slip. The transmission suddenly caught and jerked into gear. I tried forward, reverse, and everything worked perfectly. However, my 2003 Ford Explorer does not have a stick to check the level, you must place the vehicle on a lift at a service station. I wanted to make sure the fluid levels was correct to prevent any future problems, so I visited several locations and asked to have the fluid level checked. One location told me they would not check the fluid, but they would hook me up for a diagnostic test for a substantial fee. I explained that the transmission was working fine, and I just wanted to check the fluid as a precaution. They still refused. The other locations were busy or told me they couldn't perform the service check on my transmission. Thinking I was going to have to drive to Knoxville or similar distance, I thought of Chip's Transmission repair shop in Sevierville. I went there and talked to Mr. Phil Sims. They had numerous vehicles being repaired, but Mr. Sims worked me into their schedule in a timely manner. They completed the check on my transmission, and did so at a very fair price. I mistakenly thought of a transmission shop as a location for repairs only. However, they perform repairs and many other functions as well. Many thanks to you Phil, for taking time out of your busy schedule to perform a small job for me. Next time I'm going to Chip's Transmissions first!"
Thanks for the great deal on a great transmission job!
Bob Zachar of Bartlett Tennessee
"You know, when you have to buy a transmission 400 miles from home, you're really "under the gun", because you know if a problem develops you sure aren't able to take it back easily. Fortunately for us, such a problem never arose. I don't think it's an accident that your work help up like it has. Quality is not an accident, it's a process that reflects directly on the person at the helm. Unfortunately for you, the distance between us prevents my bragging about the service I got to result in referred customers for you. Believe this; I have told the story about the broken transmission in the Smoky Mountains to a lot of people in Memphis. It usually comes up when someone remarks, "are you still driving that old Chevrolet"? "How many miles on it"? Of course when I tell them, "enough to get to the moon", they want to know if it's the original engine and transmission. On the issue of quality, let me share a quote from FedEx's Fred Smith. He was speaking to a large group of employees and basically said, "Satisfying the customer in this competitive world is not enough, we must DELIGHT them. Because although satisfied customers will probably stay loyal (emphasize probably), delighted customers multiply". Delighting customers means going above and beyond the industry norms, but the payback means the difference between survival and growth or demise. So much for rambling. I'm sure I speak for numerous customers who are also "delighted", but never took the time to say thanks. You know how it is, we're all so busy that we only tend to speak when it's something to complain about. Thanks for the great deal on a great transmission job!"
Hands down, grade A customer service!
Jeremie Cutter of Vevay Indiana
"Great service! They took the time to listen to what my plans were for the truck and explained what they were going to do and answered all of my questions. I ended up having a problem with the tranny which was no fault of either party and there were no questions asked as to why ... it was just "bring it in and we'll get it fixed". It was fixed fast, too. A day and a half and I was going again. Very good for bringing it in just after noon and getting it back the next evening. Every time I called, someone has always answered or gotten back to me fast (within 1/2 hour) and I probably called 15+ times - from setting up an appointment to having questions to minor problems to getting it picked up. Hands down, grade A customer service! Thank you ALL!"
You can be sure if we are in Tennessee again we will stop and say hello. Thanks again!
Russ Milbrodt of Massillon Ohio
"Our car is running great. No problems. Russ has checked the fluid level a couple of times - no leaking. I wanted to again thank you all for being so friendly and helpful. You did not have to do the extras - finding us a hotel room and a rental car. These extras plus your sympathetic and understanding attitude will always bring you repeat customers and a reputation to be proud of. You made a stressful situation a lot easier to deal with. You can be sure if we are in Tennessee again we will stop and say hello. Thanks again!"
I will definitely be bringing my car back if/when I need anything else done. They are friendly and respectable.
Ashley Ray of Sevierville Tennessee
"I took my car here because I was having brake issues. I wasn't sure of the cause, but John was sure to call me with updates and ask questions. He was very straight forward and honest. I will definitely be bringing my car back if/when I need anything else done. They are friendly and respectable."