What Color Is Transmission Fluid?
Chip's Transmissions will often be asked by our customers in the Sevierville area what color transmission fluid is. Our technicians tell them that transmission fluid is dyed red for identification purposes only. Without using a red dye in transmission fluid the color would be clear to slightly amber.
Thanks for the great deal on a great transmission job!
Bob Zachar of Bartlett Tennessee
"You know, when you have to buy a transmission 400 miles from home, you're really "under the gun", because you know if a problem develops you sure aren't able to take it back easily. Fortunately for us, such a problem never arose. I don't think it's an accident that your work help up like it has. Quality is not an accident, it's a process that reflects directly on the person at the helm. Unfortunately for you, the distance between us prevents my bragging about the service I got to result in referred customers for you. Believe this; I have told the story about the broken transmission in the Smoky Mountains to a lot of people in Memphis. It usually comes up when someone remarks, "are you still driving that old Chevrolet"? "How many miles on it"? Of course when I tell them, "enough to get to the moon", they want to know if it's the original engine and transmission. On the issue of quality, let me share a quote from FedEx's Fred Smith. He was speaking to a large group of employees and basically said, "Satisfying the customer in this competitive world is not enough, we must DELIGHT them. Because although satisfied customers will probably stay loyal (emphasize probably), delighted customers multiply". Delighting customers means going above and beyond the industry norms, but the payback means the difference between survival and growth or demise. So much for rambling. I'm sure I speak for numerous customers who are also "delighted", but never took the time to say thanks. You know how it is, we're all so busy that we only tend to speak when it's something to complain about. Thanks for the great deal on a great transmission job!"
Never have we had any trouble with the work done. I would highly recommend Chips!
Pigeon Forge Tennessee
Burt Barrett of Pigeon Forge Tennessee
"I have used Chip's Transmissions for several years. We have always found them to be honest and very capable. Never have we had any trouble with the work done. I would highly recommend Chips!"
I have never been treated so well by a business
Lorie Tackett of Sevierville Tennessee
"I have never been treated so well by a business, walking me thru everything. Taking time on the phone to explain how things are done and why. You truly went above and beyond what the other shops do. Thank you so very much."
Chip's technicians were highly trained folks. Thanks, Chip's for being there!
Gary Swartz of Sevierville Tennessee
"It was our first experience at Chip's. We called to check their prices and to see how soon we could have our RV checked and serviced. When we got done talking to them we felt better that our RV was getting in the next day for service. So it would be done prior to our trip to Tucson, Arizona. The RV was done ahead of time with needing only a routine service, since nothing was found during their inspection. Everyone there at Chip's was very friendly, like you were family. They answer all questions and told you all that was done on the RV. I have told my friends about Chip's and their excellent service and price. Speaking of price check what it will cost you to take it to your RV repair shop and then check Chip's you will be happy you called them. Chip's also had me done by the next day. RV center-two to three weeks to just get a date to bring it in. Chip's technicians were highly trained folks. Thanks, Chip's for being there!"
I can really feel my gears shifting. You did a great job!
Bob Smiddy of Knoxville Tennessee
"I would like to take the opportunity to recommend Chip's Transmissions for your service needs. Chip is a straight forward, down to earth, honest, and reliable individual and he stands behind is work. I only wish I knew Chip long ago! Last year my truck transmission broke and I had my truck towed into the local transmission shop in middel Tennessee. one wee and $2,000 later I was on the road again, but nothing ever felt right. One day when I was out making a pick up for my store, it started to slip again, I had my truck towed in to Chip's Transmissions, and boy was i luck this time. After the major repairs I was back on the road again. I can really feel my gears shifting. You did a great job! you can trust Chip and you will be pleased with your repairs."
It is a pleasure to deal with a locally owned shop that will not take advantage of you and even as skeptical as I am with repair shops, I feel I was well taken care of and would return again.
John Jeffries of Maryville Tennessee
"I recently returned back to East TN after serving in the military for 23 years. Unfortunately my truck transmission did not like the drive from Jacksonville Fla to Knoxville, and required repair work. I was skeptical and researched the local shops via online and from other repair shops in the area. All pointed in the direction of "Chips Transmission". So I called and spoke to Phil, and brought my truck in for an estimate. Ended up needing a rebuild. After some recommendations from Phil, we decided on a plan for my needs. They really took the time to work with me and my schedule and I couldnâ€™t be happier. I highly recommend them for great customer service, and good camaraderie, as Chip and his other son both served in the military. GO NAVY! It is a pleasure to deal with a locally owned shop that will not take advantage of you and even as skeptical as I am with repair shops, I feel I was well taken care of and would return again. I would recommend them to anyone. Thanks, I sure appreciate it. "
Honesty & Integrity still mean something at your business.
Gabriella Sandoval of Newport Tennessee
"I am happy to say every once in a while a person or business comes along and restores my faith that there are competent decent people in the world. Chip's Transmissions and the people I know there have went beyond the call of duty ( and beyond my year warranty) to fix my transmission and vehicle. I would never hesitate to recommend or defend your workmanship and commitment to your clients. Sometimes you actually do get what you pay for, you may pay a little more at Chip's Transmissions, but you get a lot more at Chip's Transmissions. Honesty & Integrity still mean something at your business."
I could not believe I finally found a transmission shop that was honest!
Tracy Highsmith of Knoxville Tennessee
"I could not believe I finally found a transmission shop that was honest! I will return to Chip's for anything transmission related with my truck again & again. They are very well worth the drive from Knoxville. Thanks Chip's for doing it right the 1st time!"
Hands down, grade A customer service!
Jeremie Cutter of Vevay Indiana
"Great service! They took the time to listen to what my plans were for the truck and explained what they were going to do and answered all of my questions. I ended up having a problem with the tranny which was no fault of either party and there were no questions asked as to why ... it was just "bring it in and we'll get it fixed". It was fixed fast, too. A day and a half and I was going again. Very good for bringing it in just after noon and getting it back the next evening. Every time I called, someone has always answered or gotten back to me fast (within 1/2 hour) and I probably called 15+ times - from setting up an appointment to having questions to minor problems to getting it picked up. Hands down, grade A customer service! Thank you ALL!"
I was very impressed with the friendly service at Chip's.
Kathy Vale of Sevierville Tennessee
"I was very impressed with the friendly service at Chip's. I know I will come back to Chip's Transmissions with any car/truck problems that we may have. Smitty was friendly and very helpful. Kathy Vale - Sevierville, TN"