Sevierville - Chips Transmission Service special
Save $25.00 on a Transmission Service when using this coupon. Can not be used with any other offer.
Thanks for the great deal on a great transmission job!
Bob Zachar of Bartlett Tennessee
"You know, when you have to buy a transmission 400 miles from home, you're really "under the gun", because you know if a problem develops you sure aren't able to take it back easily. Fortunately for us, such a problem never arose. I don't think it's an accident that your work help up like it has. Quality is not an accident, it's a process that reflects directly on the person at the helm. Unfortunately for you, the distance between us prevents my bragging about the service I got to result in referred customers for you. Believe this; I have told the story about the broken transmission in the Smoky Mountains to a lot of people in Memphis. It usually comes up when someone remarks, "are you still driving that old Chevrolet"? "How many miles on it"? Of course when I tell them, "enough to get to the moon", they want to know if it's the original engine and transmission. On the issue of quality, let me share a quote from FedEx's Fred Smith. He was speaking to a large group of employees and basically said, "Satisfying the customer in this competitive world is not enough, we must DELIGHT them. Because although satisfied customers will probably stay loyal (emphasize probably), delighted customers multiply". Delighting customers means going above and beyond the industry norms, but the payback means the difference between survival and growth or demise. So much for rambling. I'm sure I speak for numerous customers who are also "delighted", but never took the time to say thanks. You know how it is, we're all so busy that we only tend to speak when it's something to complain about. Thanks for the great deal on a great transmission job!"
Thanks for your excellent service, being so professional, so kind and so courteous.
Rockey Poeta of Sevierville Tennessee
"Thanks for your excellent service, being so professional, so kind and so courteous. We feel like we have met new friends. You do everything...like perfect. Thanks again! Rockey & Gerry Poeta - Sevierville, TN"
I would not recommend any other transmission shop other than Chip's Transmissions.
Brenda Painter of Sevierville Tennessee
"My wife and I own a 17 year old truck that has a very rare transmission. After looking for nearly a year for a replacement we called Chip's as a last resort. As it turned out we should have called them first. They knew exactly what we were up against and had a solution in a short time. They were nearly 1/2 the price of what the dealership wanted or any other shop we checked. They also had the best warranty. We have been very pleased with the results. With one week left on the warranty the transmission began to act up a bit and again we took it to Chip's. After a short road trip they could find nothing wrong yet they knew I was not happy with it's performance. They had me to leave it overnight so they could check it again. It turned out to be going bad so again they did a complete rebuild with another warranty and did not cost us one penny. The truck runs like new again! Every time we have gone down to their shop they have made us feel as if we were important to them. Prompt service, very courteous and informative. As a retired ASE certified Master Mechanic, Chip has earned my respect and all of my family's business from now on. I would not recommend any other transmission shop other than Chip's Transmissions. "
I brought my knitting and a good book and enjoyed conversation with the office manager and one of the customers. It was a good experience. I definitely recommend Chips.
Virginia Simpson of Seymour Tennessee
"The people who work at Chips are very competent and friendly. They answered all my questions so that I could understand what work was being done. The waiting area is cozy and comfortable. On my latest visit to their shop I had to wait 5 1/2 hours before the work was done. That was not a surprise since that is simply how long that job takes. I brought my knitting and a good book and enjoyed conversation with the office manager and one of the customers. It was a good experience. I definitely recommend Chips. "
Hands down, grade A customer service!
Jeremie Cutter of Vevay Indiana
"Great service! They took the time to listen to what my plans were for the truck and explained what they were going to do and answered all of my questions. I ended up having a problem with the tranny which was no fault of either party and there were no questions asked as to why ... it was just "bring it in and we'll get it fixed". It was fixed fast, too. A day and a half and I was going again. Very good for bringing it in just after noon and getting it back the next evening. Every time I called, someone has always answered or gotten back to me fast (within 1/2 hour) and I probably called 15+ times - from setting up an appointment to having questions to minor problems to getting it picked up. Hands down, grade A customer service! Thank you ALL!"
Next time I'm going to Chip's Transmissions firs!
Don Watson of Sevierville Tennessee
"On December 12, 2006, I was Christmas shopping in Sevierville and parked at one of the many outlets. Upon returning to my vehicle, I started the engine and placed the vehicle in reverse. As I gently accelerated to back out of the parking space, the vehicle did not respond as the transmission seemed to slip. The transmission suddenly caught and jerked into gear. I tried forward, reverse, and everything worked perfectly. However, my 2003 Ford Explorer does not have a stick to check the level, you must place the vehicle on a lift at a service station. I wanted to make sure the fluid levels was correct to prevent any future problems, so I visited several locations and asked to have the fluid level checked. One location told me they would not check the fluid, but they would hook me up for a diagnostic test for a substantial fee. I explained that the transmission was working fine, and I just wanted to check the fluid as a precaution. They still refused. The other locations were busy or told me they couldn't perform the service check on my transmission. Thinking I was going to have to drive to Knoxville or similar distance, I thought of Chip's Transmission repair shop in Sevierville. I went there and talked to Mr. Phil Sims. They had numerous vehicles being repaired, but Mr. Sims worked me into their schedule in a timely manner. They completed the check on my transmission, and did so at a very fair price. I mistakenly thought of a transmission shop as a location for repairs only. However, they perform repairs and many other functions as well. Many thanks to you Phil, for taking time out of your busy schedule to perform a small job for me. Next time I'm going to Chip's Transmissions first!"
Play it safe and do not go anywhere else for transmission work.
Richard Pisula of Sevierville Tennessee
"I am very pleased with how quickly they rebuilt my Transmission. They had me back on the road in 2 days. Very professional. Would highly recommend them. Play it safe and do not go anywhere else for transmission work."
I just want to thank you very much for the 100% satisfaction and service that the whole staff has gave to me
Pigeon Forge Tennessee
Randy McClure of Pigeon Forge Tennessee
"I just want to thank you very much for the 100% satisfaction and service that the whole staff has gave to me, my wife, and all my friends. Anytime I call I get to talk to a human not a recording. Thanks and keep up the good work."
Not knowing a good mechanic while out of town is stressful, but the staff at Chips was quick friendly and knowledgeable, and their pricing is fair.
Taylor Mill Kentucky
Zach S of Taylor Mill Kentucky
"If you have any transmisson troubles while in the Gatlinburg Pigeon Forge area Chips Transmissions is the place to go. Not knowing a good mechanic while out of town is stressful, but the staff at Chips was quick friendly and knowledgeable, and their pricing is fair. "
They were courteous, polite, and honest with me, and dependable.
Donna Watson of Sevierville Tennessee
"I was very satisfied with the work they did on my Cadillac. They were courteous, polite, and honest with me, and dependable. I will go back when I need service."