Sevierville TN Automotive Drivetrain Repair

Russ Milbrodt of Massillon Ohio

"Our car is running great. No problems. Russ has checked the fluid level a couple of times - no leaking. I wanted to again thank you all for being so friendly and helpful. You did not have to do the extras - finding us a hotel room and a rental car. These extras plus your sympathetic and understanding attitude will always bring you repeat customers and a reputation to be proud of. You made a stressful situation a lot easier to deal with. You can be sure if we are in Tennessee again we will stop and say hello. Thanks again!"

John Jeffries of Maryville Tennessee

"I recently returned back to East TN after serving in the military for 23 years. Unfortunately my truck transmission did not like the drive from Jacksonville Fla to Knoxville, and required repair work. I was skeptical and researched the local shops via online and from other repair shops in the area. All pointed in the direction of "Chips Transmission". So I called and spoke to Phil, and brought my truck in for an estimate. Ended up needing a rebuild. After some recommendations from Phil, we decided on a plan for my needs. They really took the time to work with me and my schedule and I couldn’t be happier. I highly recommend them for great customer service, and good camaraderie, as Chip and his other son both served in the military. GO NAVY! It is a pleasure to deal with a locally owned shop that will not take advantage of you and even as skeptical as I am with repair shops, I feel I was well taken care of and would return again. I would recommend them to anyone. Thanks, I sure appreciate it. "

Jeremie Cutter of Vevay Indiana

"Great service! They took the time to listen to what my plans were for the truck and explained what they were going to do and answered all of my questions. I ended up having a problem with the tranny which was no fault of either party and there were no questions asked as to why ... it was just "bring it in and we'll get it fixed". It was fixed fast, too. A day and a half and I was going again. Very good for bringing it in just after noon and getting it back the next evening. Every time I called, someone has always answered or gotten back to me fast (within 1/2 hour) and I probably called 15+ times - from setting up an appointment to having questions to minor problems to getting it picked up. Hands down, grade A customer service! Thank you ALL!"

Joe Wilcox of Sevierville Tennessee

"Just a note to say thank you for the quick and dependable service you did on my wife's car. I was referred to you from a friend that also believes in you. I made the appointment to have my transmission filter changed and flushed before I went on a road trip back to Michigan to visit my family, you got me right in like you said you would do. You were good enough to take me back to work and pick me up when the job was done, this was a great service to me. You mentioned that you checked the tire pressure and belts and hoses which also helped put my mind at ease since I did not have the time to do it myself. You also mentioned something that I should keep an eye on about my transmission and when I got back to Michigan I followed up with a GM transmission specialist I had known for years and he agreed to what you had told me. I will recommend you to anybody looking for a Transmission Specialist and you will continue to do my work in the future. "

Virginia Simpson of Seymour Tennessee

"The people who work at Chips are very competent and friendly. They answered all my questions so that I could understand what work was being done. The waiting area is cozy and comfortable. On my latest visit to their shop I had to wait 5 1/2 hours before the work was done. That was not a surprise since that is simply how long that job takes. I brought my knitting and a good book and enjoyed conversation with the office manager and one of the customers. It was a good experience. I definitely recommend Chips. "

Gary Swartz of Sevierville Tennessee

"It was our first experience at Chip's. We called to check their prices and to see how soon we could have our RV checked and serviced. When we got done talking to them we felt better that our RV was getting in the next day for service. So it would be done prior to our trip to Tucson, Arizona. The RV was done ahead of time with needing only a routine service, since nothing was found during their inspection. Everyone there at Chip's was very friendly, like you were family. They answer all questions and told you all that was done on the RV. I have told my friends about Chip's and their excellent service and price. Speaking of price check what it will cost you to take it to your RV repair shop and then check Chip's you will be happy you called them. Chip's also had me done by the next day. RV center-two to three weeks to just get a date to bring it in. Chip's technicians were highly trained folks. Thanks, Chip's for being there!"

Lorie Tackett of Sevierville Tennessee

"I have never been treated so well by a business, walking me thru everything. Taking time on the phone to explain how things are done and why. You truly went above and beyond what the other shops do. Thank you so very much."

Bob Smiddy of Knoxville Tennessee

"I would like to take the opportunity to recommend Chip's Transmissions for your service needs. Chip is a straight forward, down to earth, honest, and reliable individual and he stands behind is work. I only wish I knew Chip long ago! Last year my truck transmission broke and I had my truck towed into the local transmission shop in middel Tennessee. one wee and $2,000 later I was on the road again, but nothing ever felt right. One day when I was out making a pick up for my store, it started to slip again, I had my truck towed in to Chip's Transmissions, and boy was i luck this time. After the major repairs I was back on the road again. I can really feel my gears shifting. You did a great job! you can trust Chip and you will be pleased with your repairs."

Ashley Ray of Sevierville Tennessee

"I took my car here because I was having brake issues. I wasn't sure of the cause, but John was sure to call me with updates and ask questions. He was very straight forward and honest. I will definitely be bringing my car back if/when I need anything else done. They are friendly and respectable."

Gabriella Sandoval of Newport Tennessee

"I am happy to say every once in a while a person or business comes along and restores my faith that there are competent decent people in the world. Chip's Transmissions and the people I know there have went beyond the call of duty ( and beyond my year warranty) to fix my transmission and vehicle. I would never hesitate to recommend or defend your workmanship and commitment to your clients. Sometimes you actually do get what you pay for, you may pay a little more at Chip's Transmissions, but you get a lot more at Chip's Transmissions. Honesty & Integrity still mean something at your business."