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Jeremie Cutter of Vevay Indiana

"Great service! They took the time to listen to what my plans were for the truck and explained what they were going to do and answered all of my questions. I ended up having a problem with the tranny which was no fault of either party and there were no questions asked as to why ... it was just "bring it in and we'll get it fixed". It was fixed fast, too. A day and a half and I was going again. Very good for bringing it in just after noon and getting it back the next evening. Every time I called, someone has always answered or gotten back to me fast (within 1/2 hour) and I probably called 15+ times - from setting up an appointment to having questions to minor problems to getting it picked up. Hands down, grade A customer service! Thank you ALL!"

Lorie Tackett of Sevierville Tennessee

"I have never been treated so well by a business, walking me thru everything. Taking time on the phone to explain how things are done and why. You truly went above and beyond what the other shops do. Thank you so very much."

Zach S of Taylor Mill Kentucky

"If you have any transmisson troubles while in the Gatlinburg Pigeon Forge area Chips Transmissions is the place to go. Not knowing a good mechanic while out of town is stressful, but the staff at Chips was quick friendly and knowledgeable, and their pricing is fair. "

Donna Watson of Sevierville Tennessee

"I was very satisfied with the work they did on my Cadillac. They were courteous, polite, and honest with me, and dependable. I will go back when I need service."

David Haas of St. Clair Shores Michigan

"While pulling our 10,000 pound 5th wheel from Michigan to the Smokey Mountains during the 2015 4th of July Holiday we experienced two different problems. The first was we lost first gear about 10 miles from our campground. I found Chips during a google search and used their online service schedule tool to schedule an appointment for Monday morning. Phil contacted me Saturday evening to notify me that I may not be the first appointment due to being closed so his employees could also enjoy the long Holiday weekend, but they would be able to help me as soon as possible Monday morning. Fifteen minutes after my arrival on Monday morning they had diagnosed the problem as a transducer, and begun working on the repair. An hour and a half later I was on my way! Our second problem happened while sight seeing in the Smokey Mountains National Park. The diesel engine in our truck just died it would not stay running more then 5 seconds at a time. I contacted Eric at Chips Transmission, he arranged a tow truck for us, and put me in contact with Terrell at Chips diesel repair. The tow truck arrived within 1 hour and had our truck to Chips prior to closing. The next day Terrell had diagnosed the problem as the fuel transfer pump, and had the repairs made by 11:00am! I can't say enough good things about the level of service and professionalism by ALL of the people at Chips who helped us out in a time of need, not once but twice in the same week!! Thank you, David Haas"

Gary Swartz of Sevierville Tennessee

"It was our first experience at Chip's. We called to check their prices and to see how soon we could have our RV checked and serviced. When we got done talking to them we felt better that our RV was getting in the next day for service. So it would be done prior to our trip to Tucson, Arizona. The RV was done ahead of time with needing only a routine service, since nothing was found during their inspection. Everyone there at Chip's was very friendly, like you were family. They answer all questions and told you all that was done on the RV. I have told my friends about Chip's and their excellent service and price. Speaking of price check what it will cost you to take it to your RV repair shop and then check Chip's you will be happy you called them. Chip's also had me done by the next day. RV center-two to three weeks to just get a date to bring it in. Chip's technicians were highly trained folks. Thanks, Chip's for being there!"

Kathy Vale of Sevierville Tennessee

"I was very impressed with the friendly service at Chip's. I know I will come back to Chip's Transmissions with any car/truck problems that we may have. Smitty was friendly and very helpful. Kathy Vale - Sevierville, TN"

John Jeffries of Maryville Tennessee

"I recently returned back to East TN after serving in the military for 23 years. Unfortunately my truck transmission did not like the drive from Jacksonville Fla to Knoxville, and required repair work. I was skeptical and researched the local shops via online and from other repair shops in the area. All pointed in the direction of "Chips Transmission". So I called and spoke to Phil, and brought my truck in for an estimate. Ended up needing a rebuild. After some recommendations from Phil, we decided on a plan for my needs. They really took the time to work with me and my schedule and I couldn’t be happier. I highly recommend them for great customer service, and good camaraderie, as Chip and his other son both served in the military. GO NAVY! It is a pleasure to deal with a locally owned shop that will not take advantage of you and even as skeptical as I am with repair shops, I feel I was well taken care of and would return again. I would recommend them to anyone. Thanks, I sure appreciate it. "

Russ Milbrodt of Massillon Ohio

"Our car is running great. No problems. Russ has checked the fluid level a couple of times - no leaking. I wanted to again thank you all for being so friendly and helpful. You did not have to do the extras - finding us a hotel room and a rental car. These extras plus your sympathetic and understanding attitude will always bring you repeat customers and a reputation to be proud of. You made a stressful situation a lot easier to deal with. You can be sure if we are in Tennessee again we will stop and say hello. Thanks again!"

Ashley Ray of Sevierville Tennessee

"I took my car here because I was having brake issues. I wasn't sure of the cause, but John was sure to call me with updates and ask questions. He was very straight forward and honest. I will definitely be bringing my car back if/when I need anything else done. They are friendly and respectable."